TipidShoppers.com guarantees 100% service fulfillment upon your purchase. If something goes wrong with an order that is being fulfilled by TipidShoppers.com, we guarantee replacement base on the conditions contained herein.

Changing Order
You can make changes to orders that have not yet entered the shipping process. However, whenever you make a change to an order such as modifying the address, or items, we will re-evaluate our inventory and product preparation time to determine the best fulfillment plan for your order given the new information. Therefore, any changes you make may affect the estimated delivery date for your order.

Due to the volume of packages we ship each day, no changes can be made for any order once it has entered the shipping process.

THIS WILL APPLY TO METRO MANILA AND PROVINCIAL DELIVERIES.

Damaged and/or Defective Item
TipidShoppers.com makes sure that every product is 100% in good order and condition before we ship to its destination. Each time we deliver your order, we have your recipient thoroughly inspect the product before he/she receives it. We also provide them with information and/or instructions on how to care of the product once it's in their custody.

If upon inspection the recipient finds that the product has defects or is not in good order and condition, then DO NOT to accept the item and return it to TipidShoppers.com for immediate replacement.

In case your recipient received an order and finds that the product has defects or is not in good order and condition, you must e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots, you need JavaScript enabled to view it   or call our Call Center at 63+2+2432913 within 48 hours upon receipt for a replacement.

If the item has a damaged or defective part, we suggest you to contact our Manila Office to see if they can have this part shipped directly to you. You can contact (02) 2432913 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Furthermore, please note that the product must be in its original delivery condition and sent to us prepaid and insured for the full purchase price. Shipping and handling charges are non-refundable. TipidShoppers.com may charge administrative, handling and bank cable charges depending on the returns circumstances.

TipidShoppers.com is a retailer and not the manufacturer of products sold in its site. Hence, liability of TipidShoppers.com arising from the sale of any product from its site shall be limited to the price of the product ordered.